CSP EMAIL ACCOUNT

Clubs, Societies & Projects are offered an institutional (@ac.uk) email address to use for club business and communicating with members. Many CSPs will have a generic club email, for example baton.twirling.club@imperial.ac.uk and a series of role-specific accounts where required, for example baton.twirling.secretary@imperial.ac.uk

To check if you have an existing account go to: eActivities > Administration > Clubs, Societies & Projects > Details

Extending your email

Each year the college IT system will email any of the accounts you have to check they are still active and being used. They will ask you to get a department lead to extend your email account for another year but will say your department lead must make this request. CSP email accounts and committee role accounts both fall under the Student Union as a department and therefore the activities team must put this request in for you. Once you receive an extension email from IT, please complete a role account management form and select the role account extension request support type (Student Dashboard > Overview Dashboard > Role Account Management Form).
 

The activities team will process all requests within 5 working days and confirm this has happened. Once we put an extension request in, it will take the college IT team up to 3 working weeks to confirm the extension.  

Password resets

We know that sometimes during handover an email address password isn’t handed over or that sometimes you haven't accessed the email for a while and have forgotten the password. If this is the case, please complete a role account management form and select the password reset request support type (Student dashboard > Overview Dashboard > Role Account Management Form). The activities team will get a new password sent out to you within 5 working days.

Requesting new role accounts

 At this time, the Union is not accepting any new request for specific role accounts. The reason for this is that over 90% of the ones requested expire within one year due to lack of use or handover. We advise that you use your CSP email first. We will review re-opening this service once per term.