SUPPORT OVER SUMMER

The team wish to extend a huge thank you to volunteers for all your hard work and dedication throughout the 2025/2026 academic year. While the Activities Team updates our processes, resources and guidance ready for the new year, we won't be processing new activity or finance requests, and our Drop-In service will be unavailable. 

Please see some of our FAQ's below before submitting a ticket: Submit a ticket : Imperial College Union

Keep an eye out for tailored support and guidance on submitting finance and activity requests once our processes begin to reopen from August 1st, 2026.

We encourage all Committee members to attend one of our Committee Training sessions at the end of July, where we'll be answering common questions and helping you prepare for the year ahead - a confirmation of the date and time for these online sessions will be released in our Committee Newsletter, and published here from August 3rd.

FAQ:

Finances (general):

All finances for this academic year have closed, we are unable to support any further expenditure or income associated with clubs and societies for 2025/2026. If you have anything you need support with, please get in touch by submitting a ticket: Submit a ticket : Imperial College Union 

Credit Card Requests:

Credit card requests for 2026/2027 expenditure can only be submitted once your Core Risk Assessment and Financial Responsibility training have been completed. We are unable to facilitate any further expenditure from the 2025/2026 academic year year on the credit card.

Reimbursement Claims for Graduating Committee Members

If you have graduated but still need to submit a reimbursement claim, please raise a ticket on our portal and our team will provide you with an NIC Form. Any claims submitted will need to be reviewed and processed by the Incoming Committee and the Activities Team.

As our volunteer Committee members will be preparing for the start of Term 1, please note that these requests may take longer than our usual 10 working day turnaround to review and process.

PDQ& Equipment Hire:

PDQ machines and Equipment Hire will be available from the start of Term 1, with bookings opening on 3 August. If you need to book equipment or a PDQ machine before the start of term, please get in touch and we'll do our best to accommodate your request. 

Room Bookings:

We are accepting ad-hoc room booking requests for up to Friday 31st July. Please be aware that any requests for post-Wednesday 24th June will need to be submitted via the help portal.